| Castle Industries of California Frequently Asked Questions |
Question:
What does Castle need to quote on new products?
Answer:
Send drawings, specifications and parts lists via mail to Castle Industries, Inc., 601 South Dupont Avenue, Ontario, CA 91761, or email to info@castleindustries.net.
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Question:
What is your production leadtime?
Answer:
It depends on far too many variables to properly answer that question. Contact Castle Sales to determine scope of work and amount of time required.
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Question:
Where can I get the latest Component Maintenance Manual, Service Bulletin and Overhaul Manual revision status for Castle products?
Answer:
The most current revison levels are in the "Sales" section on the Castle Website.
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Question:
What design software does Castle use?
Answer:
AUTOCAD and CATIA.
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Question:
How long are your quotes valid?
Answer:
In most cases, 30 days. Longer validity can be accommodated if required.
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Question:
Can Castle supply burn certificates?
Answer:
Yes. The additional fee is $250.00 per part number to meet the FAR 25.853(b) specification.
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Question:
Does Castle have design capabilities?
Answer:
Yes. We offer complete design engineering and analysis services as well as build to print.
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Question:
Does Castle require a RMA to return a product for repair?
Answer:
No. Please contact info@castleindustries.net for shipping instructions.
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